Return and Refund Policy

🛍️ Return and Refund Policy

At Flex Cup, we want you to be completely satisfied with your purchase. If you have any issue with your order, we’re here to help.

🔁 Returns

We accept returns within 30 days after delivery.
To be eligible for a return, your item must be:

• Unused and in the same condition you received it
• In the original packaging
• With proof of purchase

💸 Refunds

Once we receive and inspect your return, we will notify you whether your refund is approved.

If approved:

• Your refund will be processed to your original payment method
• It may take 5 to 10 business days to appear in your account

❌ Non-Refundable Items

• Sale or clearance items (if applicable)
• Items damaged due to customer misuse

🚚 Return Shipping

The customer is responsible for return shipping costs unless the item arrived defective or incorrect.

📩 Contact Us

If you need help with a return or refund, contact us at:
hecenrique.1109@gmail.com